Text Messaging Privacy Policy

Last Updated: November 14, 2025

This Text Messaging Privacy Policy explains how we collect, use, and protect your information when you sign up to receive SMS/MMS messages (“text messages”) from On Your Mark, Inc. (“we,” “us,” or “our”). By opting in to our text messaging program, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you opt in to receive text messages, we may collect the following information:

• Mobile phone number

• Name (if provided)

• Opt-in/opt-out status

• Message activity, such as delivery status, engagement, and responses

• Any information you directly provide when replying to our messages

We do not collect sensitive personal information through text messaging unless you voluntarily provide it.

2. How We Use Your Information

We use your information to:

• Send updates, reminders, alerts, confirmations, or marketing messages

• Communicate about programs, events, services, or fundraising

• Respond to your questions or requests

• Improve our communication systems and services

• Maintain compliance with legal and regulatory requirements

Message frequency may vary.

3. Disclosure of Your Information

We do not sell or share your mobile number or personal information with third parties for their marketing purposes.

We may share information only with:

• SMS service providers who send messages on our behalf

• Technology partners who maintain our communication systems

• Authorities, if required to comply with legal obligations

All partners must maintain confidentiality and comply with privacy requirements.

4. Your Choices and Rights

You may opt out at any time by replying:

• STOP – to unsubscribe from all text messages

• HELP – to receive assistance or more information

After opting out, you will no longer receive marketing or informational messages, except those required by law or relating to an active service you receive from us.

5. Data Security

We use industry-standard physical, electronic, and administrative safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security of your data transmitted through mobile networks.

6. Children’s Privacy

We do not knowingly collect information from children under 13 years old without parental or guardian consent. If you believe we have collected such information, please contact us immediately.

7. Data Retention

We retain your information only as long as necessary to:

• Provide text communication services

• Maintain proper records

• Comply with legal obligations

When no longer needed, information is securely deleted.

8. Third-Party Messaging Charges

Standard message and data rates may apply from your mobile carrier. You are responsible for any charges incurred by participating in our text messaging program.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the updated policy on our website

• Sending a text message or email notification, when appropriate

Your continued participation after changes are posted means you accept the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our text messaging practices, please contact:

On Your Mark
Email: [email protected]